Support
Getting started
Sign in with Apple from Profile, then select a monthly or yearly plan in Subscription and Credits. AI becomes available after server verification. Add your personal photo and garments, then open Styling.
Paid but not unlocked
Check connectivity and the original Yixu sign-in account, then use Restore Purchases. Your Apple purchase account can differ from your Yixu sign-in account; check both. Pending approval or payment requires Apple confirmation. Do not buy repeatedly.
Cancel, switch or request a refund
Use Manage or Cancel Subscription in the app or the Apple link below. Request refunds through Apple Report a Problem. Deleting your Yixu account does not stop renewal.
Credits and failed generation
The subscription page shows remaining credits, daily renders and replenishment time. After network interruption, query the existing task instead of creating another. Retrieve results within 24 hours. Server-confirmed failure returns credits for that operation.
Delete or contact support
Delete Account is under Profile → Account Settings. Delete local garments and saved images separately. Use feedback or email guan.yeshu@gmail.com with app/system version, time and error text. Do not send passwords, full transaction credentials or sensitive photos.